Already Insured?
If you're an existing Decathlon Insurance customer, you can activate your contract to start enjoying full coverage or file a claim if you've had an incident.
Register My ContractFile a ClaimFrequently Asked Questions
To better serve you, our service is available from Monday to Friday, 9 a.m. to 5 p.m., by email at contact.assurances@decathlon.com.
Don't worry, the coverage is valid for 3 months. For any inquiries, please contact us at contact.assurances@decathlon.com.
Rest assured, we will take into account the date of the claim report, not the expiration date of your contract.
You need to wait for our response. Our team is committed to responding to you as soon as possible.
Please send us the receipt for the insurance purchase and your equipment by email at contact.assurances@decathlon.com, and we will activate your contract. Rest assured, your contract is valid from the date of purchase (if the insurance is listed on your receipt).
Yes, you can use it on decathlon.fr. Your voucher is valid for 2 years in all our Decathlon stores.
Get In Touch
decathlon@evy.eu